What does wagering mean?
Wagering, also known as playthrough or rollover, is a requirement that dictates how many times you must bet the bonus amount before it can be withdrawn as cash. It ensures that bonuses are used for gaming rather than immediate withdrawal.
Why can't I withdraw my bonus?
Bonus funds are typically locked until the specific wagering requirements of that offer are met. Until the multiplier is completed, the funds remain in your bonus balance and are not yet eligible for withdrawal.
Why did my balance drop when I claimed an offer?
This usually happens if a bonus is 'sticky,' meaning the initial bonus amount is used for wagering but is removed from your balance once the wagering requirements are completed, leaving only the winnings.
Do all games count equally?
No, different games have different weightings. Slots typically contribute fully toward wagering, while table games or live dealer options may contribute a smaller percentage due to their lower house edge.
Can I hold two bonuses at once?
Generally, platforms allow one active bonus at a time. Activating a new bonus may void the existing one, so it is important to check the specific terms of each offer before claiming a second one.
What happens when a bonus expires?
If the wagering requirements are not met within the specified timeframe, the bonus funds and any winnings generated from them are typically forfeited and removed from your account balance.
Can I cancel a bonus?
Yes, players can usually cancel an active bonus, but doing so typically means that any winnings accrued using those bonus funds will also be removed. Contact support or check your account settings for options.
Where do I check my wagering progress?
Your wagering progress is typically tracked in real-time within your account profile under the 'Promotions' or 'Bonus' section, showing how much more you need to bet to unlock your funds.